INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What types of watches do you offer?

We offer a wide range of watches, including automatic, quartz, chronographs, and smartwatches for both men and women. Our collection includes classic, modern, and luxury designs from top watch brands.

How do I know which watch is right for me?

Choosing a watch depends on your personal style and needs. Whether you're looking for something elegant for formal occasions or a rugged watch for everyday wear, we have various options to match your preferences.

Do you offer free shipping?

Yes, we offer free shipping on orders within certain regions. Please check our shipping policy for more details regarding your location and any applicable terms.

How can I track my order?

Once your order has been shipped, we will send you a tracking number via email. You can use this tracking number on our website or the courier’s site to track your package in real-time.

How do I return or exchange a watch?

We want you to love your purchase! If you're not satisfied, we offer easy returns and exchanges within 30 days of receipt. Please visit our Returns & Exchanges page for more details on how to return or exchange your order.

How can I contact customer support?

If you have any questions or need assistance, you can reach our customer support team through email at support@timora.shop or by calling (0304-9544432). We are happy to help!

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